Joe Tibbs, MBA

Email: jtibbs@hapevolve.com
Phone: (717) 561-5388

Joe is responsible for the strategy, operations, and growth of HAPevolve. He leads the HAPevolve team in working to address some of the most pressing challenges facing health care today. Joe brings experience from a life-long career in health care consulting and strategic solutions. He is passionate about helping health care organizations successfully transition to the next level of care during a time of significant change. Prior to joining HAPevolve, Tibbs served as vice president of solutions operations for Intalere (formerly Amerinet), a professional supply chain company offering a comprehensive array of services to assist health care providers better manage their non-labor spend and deliver high-level care. 

Joe received a bachelor’s degree in economics from the University of Utah, and his master’s in business administration in strategy and management from Western Governors  When not at work, Joe enjoys satisfying his curiosity around a seemingly endless list of topics.

Lori Mulholland

Email: lmulholland@hapevolve.com
Phone: (717) 743-6807

Lori Mulholland has a strong sales and marketing background and decades of experience across the health care continuum. Her health care foundation began in radiology, but prior to joining HAPevolve, she served in marketing and business development roles for post-acute and sub-acute health care facilities in the central Pennsylvania region, including one startup.

She is currently working towards her MBA and received a bachelor’s degree in organizational management from Eastern University.  She is a Retired Chief Master Sergeant, having served in the U.S. Air Force and Pennsylvania Air National Guard for 26 years and settled back to Carlisle, Pennsylvania, where she lives with her husband. She is active in many community charities and enjoys the sheer exhaustion of keeping up with her granddaughter.

 

Mary Akyol

Email: makyol@hapevolve.com
Phone: (717) 561-5337

Mary is responsible for developing and managing projects, coordinating team members, and exceeding client expectations to ensure all deliverables are met in an effective and timely manner. Mary joined HAPevolve upon her graduation from the University of Florida’s Master of Health Administration program. During her two-year program, she completed a project with UF Health Shands Hospital where she led a team to assist the supply chain department in transitioning to mobile inventory. She was selected by the American Hospital Association’s Institute for Diversity Program and was matched with The Hospital and Healthsystem Association of Pennsylvania as an intern during which she worked on the product development process for HAPevolve. She also has experiences working with CVS Health, HCA-Medical Center of Trinity in Florida, and the Ronald McDonald House Charities.

Mary received her bachelor’s degree in Social Work and MHA from the University of Florida. Mary is originally from Tampa, Florida, and enjoys traveling and being with her family.

Matthew Gallardo, MBA-C

Email: mgallardo@hapevolve.com
Phone: (717) 461-0375

Matt works with hospitals, health systems, and long-term care providers to assess their challenges and goals, particularly in the area of Emergency Management and Infection Prevention. He then works with the HAPevolve Team to tailor and deploy customized solutions for clients. He also helps with consumer education, marketing, outreach, and project management. 

He's worked in health care his entire career, with nearly 25 years in long-term care admissions, sales, marketing, and operations. Prior to joining HAPevolve, he served as Vice-President of Operations at a large continuing care retirement community in South Central PA. There he oversaw dining services and campus operations, which included safety, security, and emergency planning.

Matt holds a Bachelor of Arts in Social Work with a Minor in Psychology from the University of Pittsburgh and a mini-Master of Business Administration in Healthcare from the University of Arizona. He's a huge Pittsburgh sports fan, enjoys celebrating good times with family and friends, and loves being a beach bum.

Joanie Tomashunas

Email: jtomashunas@hapevolve.com
Phone: (570) 906-4923

As a seasoned professional with over 22 years of experience in sales and customer service, Joanie Tomashunas has honed her skills in building strong client relationships and driving business growth. For the past 11 years, she has successfully owned and operated her own business, demonstrating her entrepreneurial spirit and leadership abilities.

Currently, Joanie serves as an Account Executive with HAPevolve, where she continues to leverage her extensive experience to deliver exceptional results. She is dedicated to supporting our emergency management team with member and client outreach. She is passionate about education and continuously seeks opportunities to learn and share her knowledge to help with personal and professional growth.

Outside of her professional life, Joanie enjoys her family, pets, friends, family trips, gardening, baking, canning, crafts, and hiking, which help her maintain a well-rounded and fulfilling lifestyle.

Mason Pfautz

Email: mpfautz@hapevolve.com
Phone: (717) 561-5353

Mason is responsible for many of the day-to-day operations of the HAPevolve team’s tasks, projects, and overall business functions. The scope of her work extends from customer service, social media engagement and sales, and consulting assistance. Mason collaborates closely with the HAPevolve team to operationalize key processes and projects.

She joined HAPevolve after earning a Bachelor of Science in Public Health with a minor in Emergency Health Services from The George Washington University. Prior to this, Mason worked in Workplace Health and Safety at Amazon.

Mason lives in Baltimore, Maryland, where she enjoys cooking and spending time outdoors.  

Janette Bisbee, MSN, RN-BC, CPXP, NHA

Email: jbisbee@haponline.org

Janette has been a registered nurse for the past 32 years with extensive experience in a variety of leadership roles in the areas of long-term care, in-patient psychology, home health, and hospital quality of care. She has served as director of nursing for a central Pennsylvania continuing care retirement community (CCRC), spearheaded a movement away from the institutional model of providing care into a home-like, resident-centered environment, and managed a 60-bed memory care/Alzheimer’s unit. Prior to joining HAP, Janette was employed as an adjunct instructor at a local community college, responsible for the oversight of registered nursing students in the clinical setting.

She has been employed at HAP for 13+ years as a clinical education/project manager, working with hospitals to implement culture change aimed at improving the delivery of high quality, safe, patient-centric care. She is an experienced teacher and skilled at assessing individual facility needs, and then designing, developing, implementing, and evaluating educational programming. She has worked to educate the hospital workforce on various topics, including hospital-acquired conditions, quality improvement, data analysis, health equity, and enhancing the patient experience of care.

Janette holds a Master of Science degree in nursing education, is a board-certified gerontology nurse, and is a licensed Nursing Home Administrator in Pennsylvania. She is also a certified patient experience professional, marking her commitment to including the patient as the center of the health care team. She lives in Lancaster County and is happiest when spending time with her two children and four grandchildren.